Dentists

  • Bring on The Blockchain!

    posted by Dave Baccile on Tuesday, May 15th, 2018

    Bring on The Blockchain!
    If I told you that in the next five to ten years you will be able to visit a doctor, even one you've never seen before, and provide her access to all of your medical records instantaneously, would you believe me? Is it possible you might also be able to transfer money virtually anywhere in the world, in real time and at very little expense?

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  • Patients Who Won't Provide Their Social Security Numbers

    posted by Kathy Everitt on Tuesday, May 01st, 2018

    Patients Who Won't Provide Their Social Security Numbers
    Question: Recently, a new patient adamantly refused to provide his Social Security number (SSN). He claimed it exposes him to identity theft. The front desk assistant didn't know what to do, so she simply left the space blank on the form. But our system won't accept the record without it. Can we require the patient to provide his SSN?

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  • Smart Uses of Smart Phrases and Prepopulated Templates

    posted by Kathy Everitt on Tuesday, April 24th, 2018

    Smart Uses of Smart Phrases and Prepopulated Templates
    Smart phrases are shortcuts, also known as auto text, dot phrases, etc., in Electronic Health Records (EHRs). The phrases were well-worded and can save time, but they can serious raise questions, including whether the action noted in the smart phrase was actually performed.

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  • Artificial Intelligence is Already Here

    posted by Eric Madcharo on Tuesday, April 17th, 2018

    Artificial Intelligence is Already Here
    While shopping online, have you looked at the related products the merchant suggested? Or have you watched a recommended movie on a streaming video service? If you've done any of these things, you've experienced artificial intelligence in action.

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  • Make Sure Your Patient Education Material Is Doing Its Job

    posted by Kathy Everitt on Tuesday, April 10th, 2018

    Make Sure Your Patient Education Material Is Doing Its Job
    There are two issues related to patient education materials. First, getting them to patients. Second, making sure the material really meets your goal of educating and assisting the patient. If you are including patient education material on the after-visit summary and the patient is refusing the summary, the patient may allege you failed to provide them with education.

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  • When in Doubt: Patient Demands and the Referral Process

    posted by Kathy Everitt on Tuesday, March 27th, 2018

    When in Doubt: Patient Demands and the Referral Process
    It has become a common occurrence for patients to demand dental services the dentist is not comfortable providing. While patients have a right be informed of their healthcare treatment and a right to refuse healthcare treatment, they cannot demand treatment.

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