Dentists

  • Now You Can Manage Your Policy Online!

    posted by Tony Ranniger on Tuesday, February 12th, 2019

    Now You Can Manage Your Policy Online!
    Professional Solutions is happy to announce an enhancement to our website, which enables you to: • Make a payment • Sign up for Auto Pay • Print your Certificate of Insurance • Add authorized users who can manage your account

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  • A seemingly innocent question with big healthcare payoff

    posted by Kathy Everitt on Sunday, February 03rd, 2019

    A seemingly innocent question with big healthcare payoff
    At a recent appointment, my dentist greeted me with what I assumed to be an innocuous question: “What's going on in your life?” In the interest of full disclosure, he knows I am a risk manager and we have some interesting conversations about what is going on with regard to risk management in his area of practice.

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  • Incidental findings can arise in every practice

    posted by Kathy Everitt on Friday, February 01st, 2019

    Incidental findings can arise in every practice
    Incidental findings are defined as any findings that are discovered during medical treatment/evaluation that could potentially affect the health of a patient when the diagnostic treatment/evaluation actions were not intended to yield such findings.

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  • Cyber Security and Disposing of Equipment

    posted by Kathy Everitt on Thursday, January 31st, 2019

    Cyber Security and Disposing of Equipment
    The digital equipment we use every day captures and stores electronic PHI (aka E-PHI or PII). So, when we replace a cell phone, copier, computer, USB drive or other removable media, we must remember to "wipe" clean the equipment or device before it's handed off to someone.

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  • How to Handle Negative Social Media Reviews

    posted by Kathy Everitt on Wednesday, January 23rd, 2019

    How to Handle Negative Social Media Reviews
    I was recently reviewing the application information from a prospective insured. In addition to looking at his professional licensing information with the state licensing board and his website, I did a search on social media of reviews. Surprised? Maybe you shouldn't be.

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  • Why Instructions Are Important

    posted by Kathy Everitt on Thursday, January 17th, 2019

    Why Instructions Are Important
    We often talk about how important it is to educate your patients and most importantly to document the education you provide. Here's why.

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